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Worth reading
From the archives: Remember, remember 11 September; Murderous monsters in flight; Reject their dark game; And let Liberty's flame; Burn prouder and ever more bright - Geoffrey Barto "Bjørn Stærks hyklerske dobbeltmoral er til å spy av. Under det syltynne fernisset av redelighet sitter han klar med en vulkan av diagnoser han kan klistre på annerledes tenkende mennesker når han etter beste evne har spilt sine kort. Jeg tror han har forregnet seg. Det blir ikke noe hyggelig under sharia selv om han har slikket de nye herskernes støvlesnuter."
2005: 12 | 11 | 10 | 09 | 08 | 07 | 06 | 05 | 04 | 03 | 02 | 01
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A conversation with Microsoft revisited
Re my mail exchange with Microsoft, I'm not sure which is more interesting, the fact that their first line of support is unable to comprehend a simple (and, turns out, mistaken) virus report, or the fact that their bloggers are smart and eager to learn from mistakes. This Fortune article gives another angle to what is going on at Microsoft. Trackback
Trackback URL: http://bearstrong.net/cgi-bin/mt/mt-tb.cgi/1520
: Blogging and Customer Service, January 12, 2005 08:43 PM Blogging and Customer Service Post a comment
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